ja79 Privacy Policy –
Your Information Is Safe With Us

1Introduction & Commitment

Ja79 (https://ja79.win) is a trusted online gaming and betting platform in Bangladesh. We believe that protecting your personal information is not just our responsibility — it is your fundamental right. This Privacy Policy is our written commitment to that principle.

By creating an account or using ja79, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read it carefully. We have made every effort to present everything as clearly and simply as possible.

2What Information We Collect

We collect various types of information when you register and use ja79's services. Full details are provided below:

In addition to the above, if you contact our customer support, we may also retain records of those interactions. This is primarily to improve our service quality and to better assist you in the future.

3How Information Is Used

Ja79 uses the information we collect only for specific purposes. We never use your data for irrelevant or unnecessary activities. The primary use cases are:

• To enable account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To personalise your betting and gaming experience and show you relevant offers.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal and regulatory obligations.
• To support technical improvements and bug fixes on the platform.
• To review and improve customer service quality.
• To monitor and enforce our Responsible Gaming policy.

4Who Information Is Shared With

Ja79 never sells your personal information. However, in the limited circumstances below, necessary information may be shared with trusted partners:

• Payment Processors: To process deposits and withdrawals, necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• KYC verification services: Your information may be shared with licensed verification agencies for identity and age verification purposes.
• Law enforcement agencies: Information is disclosed in response to a court order or a valid government request.
• Technology Service Providers: Trusted technology partners are used for server hosting, analytics, and security.

All third parties are required to comply with strict confidentiality agreements. They may only use data for the specified purpose and are never permitted to use it for their own ends.

5Cookies & Tracking Technologies

Ja79 uses cookies and similar tracking technologies to keep the website running smoothly and to improve your experience. Cookies are small text files stored on your device.

We use three types of cookies:

• Essential cookies: These cookies are essential for keeping your session active and maintaining site security. The site cannot function properly without them and they cannot be disabled.
• Analytics Cookies: To understand which sections of the site are used most. This helps us improve our services.
• Preference Cookies: To remember your language preferences, theme settings, and similar choices.

6Security Measures

Ja79 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited and kept up to date.

• For all data transmissions, 256-bit SSL/TLS Encryption is used.
• Passwords are never stored in plain text; only strong Hashing Algorithm is used.
• Two-Factor Authentication (2FA) activation is enabled.
• Automatic alerts are sent for suspicious login attempts.
• For server and database security Firewall & Intrusion Detection System remains active.
• Regular third-party security audits are conducted.

While we apply the highest security standards, no online system can guarantee 100% protection. We strongly encourage you to use a strong password and never share your login credentials with anyone.

7How Long Information Is Retained

Ja79 does not retain your information longer than necessary. How long we keep your data depends on its type and purpose:

• Account information: For the duration your account is active and up to 5 years after closure, as required by law.
• Transaction Records: A minimum of 7 years, in accordance with financial regulatory requirements.
• Customer support contact: 2 years from the date of contact.
• Technical Logs: Up to 90 days.
• Marketing Consent: Until consent is withdrawn.

Once the specified retention period has ended, your data is securely deleted or anonymised so that you can no longer be identified.

8Your Privacy Rights

As a ja79 member, you have several important rights over your personal information:

• Right to Access: Contact us if you would like to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain circumstances.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
• Right to Data Portability: You may request a copy of your information in a machine-readable format.

9Protection of Minors' Data

Ja79 is strictly for users aged 18 and above. We never knowingly collect information from minors. Age verification is mandatory during registration.

If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using ja79, please contact our customer support without delay.

10Privacy Policy Updates

Ja79 may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date on this page. For any significant changes, we will also notify you by email.

Continuing to use ja79 after any policy update will be considered as your acceptance of the revised terms. We recommend checking this page regularly to stay informed.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We are always here to help.

We typically respond within 24–48 hours. Complex requests may take up to 30 business days.